Privacy Policy

At AlbaTech Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following information:

Your full name

Email address

Phone number

Information you submit through contact forms

Technical information such as your IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

Provide our digital and technology services

Respond to enquiries and support requests

Process requested services such as web design, KRA services, eCitizen services, and other digital solutions

Improve our website, services, and customer experience

Communicate important updates regarding your requests or our services

Comply with applicable legal and regulatory requirements

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. You can disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your personal information where applicable

Withdraw consent where processing is based on your consent

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

AlbaTech Solutions

Email: info@albatechsolutions.co.ke

Website: https://albatechsolutions.co.ke

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with the revised effective date.

Last Updated: July 2026